浙江省2014年4月高等教育自学考试

民航乘务英语试题

课程代码：01428

请考生按规定用笔将所有试题的答案涂、写在答题纸上。

选择题部分

注意事项：

1.答题前，考生务必将自己的考试课程名称、姓名、准考证号用黑色字迹的签字笔或钢笔填写在答题纸规定的位置上。

2.每小题选出答案后，用2B铅笔把答题纸上对应题目的答案标号涂黑。如需改动，用橡皮擦干净后，再选涂其他答案标号。不能答在试题卷上。

PART   1 Reading Comprehension

DIRECTIONS:   In this part, there are 3 passages. Each of them is followed by 5 questions, and   to each question, there are four possible answers marked with A, B, C, and D.   Please choose the correct or best answer to each   question.(本大题共15小题，每小题2分，共30分)

Passage   One

Questions   1 to 5 are based on the following passage:

The   flight is fitted with independently mounted oxygen generators throughout the   passenger cabin and crew areas. These generators supply oxygen masks that drop   from compartments in the overhead panels. The masks are designed to be fitted   over the nose and mouth. Once activated, each generator is capable of supplying   a flow of oxygen to the masks that serves for a minimum of 15 minutes.

The   passenger cabin masks are stored behind module doors above the seats. The doors   are held closed by electrically operated latches. The latches are powered by the   115 V AC buses 1, 2, and 3. If the cabin pressure decreases below a value   equivalent to the standard pressure at 14,400 feet, the latches release and the   doors fall open, allowing the masks to drop. The doors can also be selected open   by the pilots through a switch in the cockpit. The aircraft was equipped with   148 oxygen generators. There were three sizes of oxygen generators installed;   each served either two, three, or four masks.

1.   The passenger cabin masks are stored behind module doors ______ the seats.

A.   above B. below

C.   beside D. on

2.   The aircraft mentioned was equipped with ______ sizes of oxygen generators.

A.   three B. two

C.   four D. only one

3.   Each generator throughout the passengers and crew area is capable of supplying a   flow of oxygen to the masks that serves for a minimum of ______ minutes.

A.   64 B.119

C.15   D. none is right

4.   The passenger oxygen is supplied from ______.

A.   independently mounted oxygen generators

B.   aluminum, high-pressure oxygen cylinders

C.   stainless steel lines

D.   some masks

5.   Module doors in the passenger cabin are held closed ______.

A.   by the cabin pressure

B.   by electrically operated latches

C.   by the pilots and cabin attendants

D.   by the passengers themselves

Passage   Two

Questions   6 to 10 are based on the following passage:

All   aircraft are equipped with a communication and an entertainment system. The   communication system is the cabin intercommunication data system. It includes   the interphone system and the passenger address system. The entertainment system   provides the passengers with varied and interesting videos, films and audio   programs during the flight.

The   function of the interphone is to provide communication and call facilities   between: cockpit crew and cabin attendants, cockpit crew and ground service   staff, cabin attendants and cabin attendants, cabin and ground service staff.   Each main cabin attendant station is equipped with an attendant handset, which   is accessible to attendants while strapped in their seats.

The   passenger address system allows cabin announcements to be made to passengers   through loudspeakers. It can be operated from the cockpit or from the cabin. The   pre-recorded announcement and boarding music are transmitted to the passengers   through the passenger address system. Five minutes before boarding, cabin   attendants check the boarding music for the correct volume. The music is played   until five minutes before takeoff but not during the flights. The announcements   are also transmitted to the passengers through the headsets from the passenger   entertainment system.

The   passenger entertainment system transmits pre-recorded audio and video programs   to the passengers. The passengers can hear the audio programs through the   headsets connected to the passenger control units. The passenger entertainment   system comprises audio reproducers and the passenger control unit. Each of the   audio reproducers gives a number of different music programs from tape cassettes   or compact disks by using the passenger entertainment system music controller.   The passenger control unit is installed on the armrest of each seat.

6.   A communication system includes ______.

A.   the interphone system and the passenger address system

B.   the audio programs and passenger control system

C.   the passenger control system and music controller

D.   the pre-recorded audio and video programs

7.   The entertainment system provides the passengers with ______.

A.   videos B. films

C.   audio programs D. All above

8.   The passenger address system allows cabin announcements to be made to passengers   through ______ .

A.   audio programs B. call button

C.   headsets D. loudspeakers

9.   The passenger entertainment system transmits ______ to the passengers.

A.   the interphone system and the passenger address system

B.   pre-recorded audio and video programs

C.   the passenger control system and music controller

D.   the audio programs and passenger control system

10.   Which of the following statements is NOT true according to the passage?

A.   The passenger entertainment system comprises audio reproducers and the passenger   control unit.

B.   Each main cabin attendant station is equipped with an attendant handset, which   is accessible to attendants while strapped in their seats.

C.   The passenger control unit is installed on the armrest of each seat.

D.   Fifteen minutes before boarding, cabin attendants check the boarding music for   the correct volume.

Passage   Three

Questions   11 to 15 are based on the following passage:

Duty   free sales are very important to Airlines. They represent eight percent of the   total world trade of duty free sales. However, last year represented a reduction   of 0.3% from the previous year. 1999 was a year of uncertain changes. After the   strong sales of the previous two years, global duty and tax-free sales showed   some decline. Although it is a global industry, there are major changes in   performance in different regions of the world. Sales in the Asia region   continued to grow slower than had been expected; the elimination of tax free   sales within the European Union had a dramatic effect on sales. The region that   showed the biggest growth last year was the America. Next year, sales are   expected to reach US$6.4 billion. This optimistic growth is well spread among   all channels—airports, airlines, border shops, downtown shops etc.

Asia   is feeling the cold wind of economic crisis and uncertain consumer attitudes.   Suppliers and Airline and Airport operators will experience difficulties in   budgeting for next year. Sales of perfume and premium whisky and brandy continue   to be under pressure. Tobacco products showed some progress, but most growth was   coming from the newer product categories such as chocolates and sweets,   electronics and a smaller growth in jewelry sales. The ever increasing and   changing range of products of the industry and the continued growth of retail   outlets for travelers were key issues in the past year and showed no sign of   changing in next year’s duty free goods.

11.   Airlines duty free sales ______.

A.   declined to eight percent

B.   decreased by about eight percent

C.   last year increased by 0.3 percent

D.   were increasingly important

12.   Which of the following is NOT true?

A.   The year before last year was a good year for duty free sales.

B.   Last year was a good year for duty free sales.

C.   This year was a good year for duty free sales.

D.   This year is an uncertain year for sales.

13.   The region that showed biggest growth last year was ______.

A.   South America B. North America

C.   both A and B D. Australia

14.   The optimistic sales incomes in the America will come from ______.

A.   airports and airlines B. border shops

C.   downtown shops D. all of the above

15.   The duty free sales this year ______.

A.   declined partly resulted in Asian economic crisis

B.   decreased with respect to tobacco

C.   increased with respect to perfume

D.   increased with respect to premium spirits

PART   2 Translation

DIRECTIONS:   In this part, there are ten sentences written in English. Translate these   sentences into Chinese. Each of the sentences is followed by four choices of   suggested translation marked A, B, C and D. Make the best   choice.(本大题共10小题，每小题3分，共30分)

16.   Dignity, warmth and a sincere liking for people are the best qualities.

A.   尊重他人、为人热情、乐于助人是乘务员应具备的最优秀的品质。

B.   尊重自己，为人开朗、服务热情是衡量乘务员最好的品质的方面。

C.   尊重他人、助人为乐、为人热情是衡量乘务员最好的品质的方面。

D.   保持自己的尊严、为人热情而真诚是乘务员应具备的最优秀的品质。

17.   Cabin attendants should ensure that infants are seated so that there are   sufficient oxygen masks for all of the passenger in the row.

A.   乘务员要确保婴儿在座位上，这样能保证机上所有的乘客能充分使用氧气面罩。

B.   乘务员要确保婴儿要坐好，确保机上所有的乘客能充分使用氧气面罩。

C.   乘务员要确保婴儿要坐好，以便有足够的氧气面罩供应给每一排所有的乘客。

D.   乘务员要帮助婴儿坐好，以便有足够的氧气面罩供应给每一排所有的乘客。

18.   They must also prepare the newspapers and moveable parts like carts are locked   so that they will not slide while taking off.

A.   他们还要准备报纸，活动部件如手推车已固定住，这样，在起飞时就不至于滑动。

B.   他们还要准备报纸，手推车是否已固定住，这样，在起飞时就不至于滑动。

C.   他们还要准备报纸，手推车是否已固定住，这样在起飞和降落前就不至于滑动。

D.   他们还要准备报纸，活动部件如手推车已固定住，这样在起飞和降落前就不至于滑动。

19.   This means that they must watch the passengers as they stow their carry-on   luggage and sit down.

A.   这意味着乘务员看着乘客放好随身包裹然后坐下。

B.   这就是看着乘客放好交运行李坐下。

C.   这意味着乘务员需要认真地看着乘客放置东西。

D.   这意味着乘务员需要仔细地看着乘客放下东西。

　20.   The quality of the food and the service play a big part in determining the   passenger’s overall impression and hence the likelihood of him wanting to choose   the airline again.

A.   食品和服务的质量起重要部分，乘客对航空公司的总体印象会提升，乘客会一直选择这家航空公司。

B.   食品和服务的质量起着重要作用，决定了乘客对航空公司的总体印象，乘客就此有可能会再次选择这家航空公司。

C.   食品和服务的质量至关重要，这会直接影响乘客对航空公司的总体印象，也会影响乘客会一直选择这家航空公司。

D.   食品质量起着最重要角色作用，决定了乘客对航空公司的总体印象，乘客就此有可能会再次选择这家航空公司。

21.   However, the most dramatic change is seen in a variety of other goods—fashion,   gifts, jewelry, etc. which are now available.

A.   然而，最大的变化是各种其他的商品——时尚品、手链、珠宝等，这些现在都可以买到。

B.   因此，突出的变化是各种其他的商品——时尚品、手链、珠宝等，这些现在都可以买到。

C.   因此，最大的变化是各种商品如流行品、礼物、珠宝等，这些现在都到处可以见到。

D.   然而，最大的变化是各种其他的商品——时尚品、礼物、珠宝等，这些现在都可以买到。

22.   Any valuables should be kept with you at all times.

A.   请放好有价值的东西。

B.   有价值的东西要一直保存好。

C.   贵重物品请您放好。

D.   贵重物品应随身携带。

23.   The passengers must be shown how to fasten, adjust and release their seat   belts.

A.   乘务员必须会系紧、校正、松开他们的安全带。

B.   乘务员必须帮助乘客系、调整、松开安全带。

C.   乘务员必须示范怎么系、调整、松开安全带。

D.   乘务员必须了解如何系紧、校正、松开他们的安全带。

24.   All exits are equipped with exit signs above and adjacent to the exits.

A.   所有出口的上方和附近都配备有出口标志。

B.   所有的出口标志都配备在最近的地方。

C.   所有的安全门以及附近的地方都显示出口标志。

D.   所有的出口标志都显示在最近的地方。

25.   Major airports provide a wide range of facilities for the convenience of   millions of air travelers.

A.   大型机场配备有大量的设施来方便数百万旅行者。

B.   国际机场配备有大量的安全来方便数百万旅行者。

C.   国际机场具备有大量的设施来方便数百万旅行者。

D.   大型机场配备有大量的安全设施来方便数百万旅行者。

非选择题部分

注意事项：

用黑色字迹的签字笔或钢笔将答案写在答题纸上，不能答在试题卷上。

PART   3 Proper Nouns & Terms

DIRECTIONS:   In this part, there are 10 proper nouns & terms. Please match the proper   nouns & terms with the Chinese meaning.(本大题共10小题，每小题2分，共20分)

26.   aisle A. 晕机

27.   aviation industry B.飞行导航设备

28.   flight deck C. 安检

29.   run-way D. 对讲机

30.   vegetarian E. 时刻表

31.   nausea F. 过道

32.   schedule G. 素食者

33.   interphone H. 跑道

34.   security check I. 驾驶舱

35.   flight navigation equipment J. 航空业

PART   4 Cloze Test

DIRECTIONS:   In this part, the words and phrases are missing in the following paragraph.   Choose the most appropriate words from the following   FORM.(w本大题共10小题，每小题2分，共20分)

If   a passenger wants to travel by 36 , he can purchase a ticket in advance at the   airline booking office or its 37 , or on the world-wide web, “the internet”,   according to relevant regulations. A domestic passenger purchasing a 38 , needs   to produce an “Inhabitant

39   Card” or other 40 identity certificate and fill in the “Passenger Reservation   Record”. A foreigner needs to produce a valid passport, or 41 valid identity   card. An issued ticket is valid only for the passenger 42 name appears on the   ticket. It is not transferable. A passenger taking an international or regional   43 must arrive at the designated airport 90 minutes before the scheduled time of   the flight departure. This is needed for the 44 to have his ticket, passport,   visa and any other travel documents 45 at check-in and to go through exit   procedures.